Terms & Conditions

Hills & Wills Real Estate Private Limited is a company incorporated under the Companies Act, 2013 (Act No. 18 of 2013), having its registered office at 51A/68C, P&T Colony, Tuticorin, Tamil Nadu – 628008 (“Company”). The Company operates the online property-advertising platform available at www.hillsandwills.com and through its authorised online channels, collectively referred to as “Hills & Wills”.

These Terms and Conditions, together with the Privacy Policy and other policies expressly incorporated herein, govern the user’s access to and use of Hills & Wills and constitute a legally binding agreement between the Company and the user (“Agreement”).

Hills & Wills is an online property-advertising platform that enables the electronic exchange of user provided information. Advertisers may publish property advertisements and opt digital promotion, while users may search and view such advertisements and access the respective advertisers’ contact details and communicate with them directly. In relation to third-party information received, stored, displayed or transmitted through the platform, Hills & Wills acts as an intermediary to the extent recognised under Section 2(1)(w) of the Information Technology Act, 2000, and subject to compliance with the Act and the rules made thereunder.

Hills & Wills does not own the advertised properties, represent either party, initiate or conduct negotiations, conclude property transactions, or collect brokerage, commission, booking advances or property consideration.

BY ACCESSING / BROWSING HILLS & WILLS AT ANY TIME OR REGISTERING WITH HILLS & WILLS OR CLICKING “I AGREE TO HILLS & WILLS  TERMS & CONDITIONS” OR SUBMITTING ANY FORMS THROUGH HILLS & WILLS OR USING HILLS & WILLS IN ANY OTHER MANNER, THE USER UNDERTAKES AND AGREES TO BE BOUND BY THE TERMS AND CONDITIONS MENTIONED HEREUNDER AND ENTER INTO THIS AGREEMENT WITH HILLS & WILLS WHICH SHALL REPLACE ALL PREVIOUS ARRANGEMENTS BETWEEN THE USER AND HILLS & WILLS TO ACCESS HILLS & WILLS AND SERVICES MENTIONED THEREIN. THE USERS SHALL READ THESE TERMS AND CONDITIONS BEFORE USE OF HILLS & WILLS IN ANY MANNER WHATSOEVER.IF THE USER DOES NOT AGREE TO THESE TERMS AND CONDITIONS OR THE PRIVACY POLICY, THEY SHALL NOT USE OR ACCESS HILLS & WILLS AND THE SERVICES MENTIONED THEREIN.

HILLS & WILLS RESERVES THE RIGHT TO MODIFY THESE TERMS AND CONDITIONS AND PRIVACY POLICY AT ANY TIME WITHOUT NOTICE AND IT SHALL BE EFFECTIVE FROM THE TIME AND DATE ON WHICH SUCH MODIFICATIONS ARE DISPLAYED IN HILLS & WILLS. THE USERS SHOULD READ THESE TERMS AND CONDITIONS PRIOR TO USING HILLS & WILLS AND PERIODICALLY. CONTINUED USE OF HILLS & WILLS AFTER REVISED TERMS BECOME EFFECTIVE CONSTITUTES ACCEPTANCE OF THOSE REVISIONS

I. DEFINITIONS

’Account’ means and includes the account created on this website by the User in accordance with the terms of the Agreement through registration, accepted and activated by Hills & Wills.

’Acts’ means and includes The Real Estate Regulation and Development Act (RERA), 2016, The Indian Contract Act, 1872, The Legal Metrology Act, 2009, The Information Technology Act, 2000, applicable intellectual-property laws, including the Copyright Act, 1957 and any other applicable law for the time being in force, as amended and read with any rules and regulations that might be framed thereunder. By accessing this website, the User agrees that the Indian laws shall be governing these Terms and Conditions.

“Advertiser” means an owner, authorised representative, promoter, builder, real estate agent, agency or other person legally authorised to publish a property or project advertisement on Hills & Wills.

“Agreement” means these Terms and Conditions, the Privacy Policy, applicable service or plan terms, forms submitted by the user and any other terms expressly agreed in writing between Hills & Wills and the user. This agreement shall be deemed to have been executed at Tuticorin, Tamil Nadu, India.

“Contact Count” means the number of advertiser contact details that a subscribed user may access under the applicable subscription plan.

“Content” includes text, information, data, documents, property particulars, images, photographs, illustrations, plans, sketches, audio, video and other material submitted, displayed or transmitted through Hills & Wills.

’Hills & Wills’ means the online property-advertising platform operated by Hills & Wills Real Estate Private Limited through www.hillsandwills.com and its authorised online channels.

“Privacy Policy” means the privacy policy published on Hills & Wills, as updated from time to time in accordance with applicable law.

’Property’ means and includes residential properties such as independent houses, row houses, villas, bungalows, cottages, apartments, service apartments, studio apartments, farm houses, residential plots, residential lands; agricultural properties such as farmlands, estates, orchards, plantations, farms; and commercial properties such as shops, office spaces, supermarkets, homestays, hostels, hotels, restaurants, factories, warehouses, commercial lands and other permitted immovable-property categories situated in hill stations or hill regions and accepted by Hills & Wills for advertising, subject to applicable law.

“Services” means the online facilities provided by Hills & Wills for:

• publishing property advertisements for sale, rent or lease;
• searching, filtering and viewing property advertisements;
• accessing advertiser-provided contact details, subject to the applicable contact-access setting;
• receiving automated property alerts and notifications;
• purchasing advertisement placements and digital promotional services; and
• accessing other online features expressly described on Hills & Wills.

Hills & Wills does not provide property brokerage, property sourcing, transaction facilitation, transaction negotiation, transaction documentation, property valuation or professional legal, investment, tax or technical advice and does not otherwise participate in property transactions between users.

“User” means any person or legal entity that accesses, browses, registers with, advertises on, subscribes to or otherwise uses Hills & Wills or any of its services.

II. GENERAL PROVISIONS

• If any provision of these Terms is held invalid or unenforceable, the remaining provisions will continue in full force to the extent permitted by law.
• These Terms prevail over any inconsistent terms proposed by a user unless expressly accepted in writing by Hills & Wills.
• Words in the singular include the plural and vice versa. References to a person include an individual, company, partnership, organisation or other legal entity, as applicable.
• Headings are included for convenience and do not affect the interpretation of these Terms.

III. ADVERTISEMENT POSTING, LISTING AND MANAGEMENT

Only properties situated in hill stations and categories accepted by Hills & Wills for advertising. An advertiser must be the property owner or possess valid authority from the owner or promoter to publish the advertisement. Promoters, builders, agents and agencies must also hold any registrations, licences and authorisations required under applicable law.

An advertiser must create an account using the required email address and valid Indian mobile number and complete the prescribed account-verification process. Unless expressly permitted by Hills & Wills, a A user may create only one account and must not create additional accounts using different email addresses or mobile numbers, unless expressly permitted by Hills & Wills.

Mobile-number OTP verification confirms control of the submitted mobile number only. It does not verify the advertiser’s identity, ownership, authority, professional registration or the accuracy or legality of an advertisement.

A listing may use Privacy Mode or Explore Mode, depending on the advertiser’s selection and the applicable listing plan. Privacy Mode restricts access to advertiser contact details to users holding an applicable subscription. Explore Mode allows registered users to access the available advertiser contact details without purchasing a subscription.

Where permitted under the applicable plan, an advertiser may switch between Privacy Mode and Explore Mode through the account dashboard. Advertisers are responsible for reviewing and selecting the appropriate contact-access setting.

Where dashboard editing is unavailable, an advertiser may request a correction through the Help section or from the registered email address, quoting the relevant property code. Hills & Wills may request account or mobile-number verification before processing the request.

Hills & Wills may conduct limited platform-level screening of submitted advertisements and documents. Such screening does not constitute independent verification of content, identity, ownership, title, authority, approvals, RERA status, measurements, property condition or legal compliance and does not amount to endorsement, certification or statutory approval.

Advertisements submitted by promoters, builders, real estate agents or agencies, and advertisements relating to projects, are additionally subject to the requirements stated under the ‘RERA Compliance’ section of these Terms.

Submission of an advertisement does not guarantee acceptance, publication or continued display. Hills & Wills may request additional information or supporting documents before activation. Acceptance or activation is a platform-level decision and does not constitute statutory, legal, technical or confirmation of RERA registration or compliance.

Advertisers remain responsible for the completeness, accuracy, legality and continued validity of their advertisements. Any assistance provided by Hills & Wills in formatting or presenting an advertisement is based on advertiser-provided information and does not transfer responsibility for the content to Hills & Wills.

The user agrees that Hills & Wills shall have the sole authority to choose the manner in which any Property will be searched, categorized, displayed, accessed, downloaded and otherwise used on Hills & Wills. Dedicated and shared banner placements are provided according to the applicable plan. Shared banners may be displayed through random refreshment and rotation. Display in a particular position, sequence or time slot is not guaranteed unless expressly included in the applicable plan.

Advertisers must promptly deactivate or request removal of an advertisement when the property is sold, rented, leased, withdrawn, legally restricted or otherwise unavailable. Advertisers must also promptly correct any information that becomes inaccurate or outdated.

Listing plans, fees, validity periods and features will be as displayed on the relevant plan page or communicated in an applicable written proposal. The listing period and service benefits commence from the date of activation.

IV. RERA COMPLIANCE

For this section, “RERA” means the Real Estate (Regulation and Development) Act, 2016, together with the applicable rules, regulations, orders, circulars and directions issued by the relevant State or Union Territory Real Estate Regulatory Authority.

Advertisers are solely responsible for determining whether a property, real estate project, promoter, builder, real estate agent or advertisement is subject to registration, disclosure or other requirements under applicable RERA law.

Where RERA registration is applicable to a real estate project, the advertiser must provide the valid project registration number, the website address of the relevant Real Estate Regulatory Authority and all other statutory particulars required to be included in the advertisement. A promoter must not submit an advertisement for a real estate project before obtaining the registration required under applicable RERA law.

Where an advertiser claims that RERA registration is not applicable, the advertiser must provide an accurate exemption basis and any information or supporting documents reasonably requested by Hills & Wills. Acceptance of an exemption basis for platform-level screening does not constitute legal confirmation or certification that the project or property is exempt from RERA registration.

Where RERA registration of a real estate agent is applicable, the advertiser must provide a valid registration number and quote it in the advertisement wherever required by the applicable RERA law.

Advertisers represent and warrant that all RERA registration numbers, exemption particulars, approvals, project information, plans, specifications, completion details, timelines, prices and other statutory particulars submitted to Hills & Wills are accurate, current and lawfully usable.

Payment of a listing or promotional fee does not guarantee acceptance, publication or activation of an advertisement without the required RERA particulars or a reasonably substantiated exemption basis. Hills & Wills may withhold, reject, suspend or remove an advertisement where the required information has not been provided, appears inaccurate or incomplete, cannot be reasonably substantiated, or where publication may violate applicable law or a direction of a competent authority.

Hills & Wills may conduct limited platform-level screening and such screening does not constitute independent legal verification, certification, endorsement or statutory approval of the advertiser, project, property, registration status or exemption claim. Publication of an advertisement does not relieve the advertiser of any obligation or liability under applicable law.

Hills & Wills operates solely as an online property-advertising platform. Hills & Wills does not act as a promoter or real estate agent; facilitate or negotiate the sale, purchase, rent or lease of any property; collect booking amounts, advances, deposits, rent, sale consideration or other property-transaction payments; represent any party to a transaction; or provide legal confirmation of RERA registration or exemption. The legal character of any activity shall be determined under applicable law and not merely by its description in these Terms.

Users must independently verify the project’s RERA registration status, statutory disclosures and current particulars through the website of the relevant Real Estate Regulatory Authority and obtain appropriate professional advice before making any booking, payment, investment or property-related decision.

Hills & Wills may request additional information, cooperate with lawful enquiries from competent authorities, preserve relevant records and suspend or remove advertisements where required for regulatory compliance. The advertiser remains responsible for responding to regulatory enquiries concerning the advertisement and for consequences arising from inaccurate information, an invalid exemption claim or non-compliance with applicable RERA requirements.

V. ADD-ON SUPPORTS 

The User understands, agrees and acknowledges that Add-on supports are available only with applicable listing plans and are intended to provide additional digital visibility. Their availability, duration, channels, campaign limits and other benefits are governed by the applicable service description. Add-On Supports are valid until the validity of Advertisement plan the specified validity period of the Add-On Support Service, whichever is earlier. Hills & Wills does not guarantee enquiries, leads or user responses. Any stated impression figure represents the maximum campaign limit unless expressly described otherwise. Actual impressions, reach, clicks and responses may vary.

VI. SUBSCRIPTION MANAGEMENT

The User understand, agree and acknowledge that:

An advertiser’s listing may use Privacy Mode, either by the advertiser’s selection or as part of the applicable listing plan, to provide greater contact privacy and help reduce unwanted calls. Such an Ad is marked “Paid Listing for Buyer/Tenant.” Users must purchase an applicable subscription to access the advertiser’s contact details for that Ad.

An advertiser’s listing may use Explore Mode, allowing registered users to access the advertiser’s available contact details without purchasing a subscription. Such an Ad is marked “Free Listing for Buyer/Tenant.”

The “Number of Advertiser Contacts” included in a subscription represents the total number of advertiser contacts that may be accessed across sale Ads, rental Ads or a combination of both.

If an accessed property is subsequently found to have already been sold or rented, the user may report it through the “Report Sold Out” or “Report Rented Out” option in the account dashboard. Restoration of the corresponding contact count is subject to verification by Hills & Wills.

The advertiser mobile number submitted with an Ad is OTP-verified when the advertisement is submitted. As connectivity and advertiser availability may vary, particularly in hill regions, users are encouraged to try again if the first contact attempt is unsuccessful. A contact count is not eligible for restoration solely because an advertiser is temporarily unavailable or unreachable due to network limitations or other factors beyond the control of Hills & Wills.

Subscription plans cannot be upgraded and unused contact counts expire with the applicable subscription and it cannot be carried forward, transferred, exchanged or refunded.

VII. PAYMENT TERMS

The Users understand, agree and acknowledge that the fees for listing plans, subscriptions and add-on services are payable in advance unless otherwise specified. Online payments are processed through third-party payment gateways or payment aggregators. Hills & Wills does not directly store complete payment-card details. Hills & Wills is not responsible for transaction failures, processing delays or technical issues attributable to third-party payment gateways or payment aggregators.

VIII. REFUND TERMS

Listing, subscription and add-on fees are governed by the applicable Refund and Cancellation Policy stated in https://www.hillsandwills.com/refund-and-cancellation-policy. Refunds, credits or adjustments, where applicable, will be processed in accordance with that policy and applicable law.

IX. PROHIBITED & RESTRICTED ACTIVITIES

Users must not publish or use Hills & Wills in connection with:

• any property outside the locations or categories accepted by Hills & Wills;
• any property or project advertisement that does not comply with applicable law, including RERA and the relevant State or Union Territory rules;
• any property that the advertiser does not own or is not legally authorised to advertise;
• any property that is legally prohibited from being advertised, developed, transferred, rented or leased;
• any advertisement that conceals litigation, encumbrances, restrictions or other material facts required to be disclosed by law;
• any property that has already been sold, rented, leased, withdrawn or made unavailable;
• duplicate or misleading advertisements for the same property;
• false, misleading, outdated, incomplete or unsubstantiated property particulars;
• misrepresentation of ownership, authority, RERA status, approvals, price, measurements, amenities or availability;
• another person’s identity, registration number, licence, photographs, documents, trademark or copyrighted content without lawful authority;
• unlawful, defamatory, obscene, threatening, discriminatory, fraudulent or otherwise prohibited content;
• content containing malicious software, viruses or unauthorised technical code;
• any content in a language other than English
• Any photos / videos with contact details / brand name / logo or generic scenic images or content belongs to others
• unauthorised scraping, copying, extraction, resale or distribution of platform or user data;
• unsolicited marketing, spam, harassment or misuse of advertiser contact details; or
• any activity intended to circumvent account, listing, subscription or platform restrictions.
• any content which may cause inconvenience / trouble to others or content objectionable to others in any manner or against any of the national interest or restricted by the government

A person below 18 years of age must not independently create an account, purchase a service or enter into an agreement through Hills & Wills. Hills & Wills may suspend an account where it reasonably believes that the user is not legally competent to contract.

Contact details accessed through Hills & Wills may be used only for genuine enquiries relating to the relevant property. Users must not disclose, resell, distribute, scrape or use those details for unsolicited marketing, harassment or any unrelated purpose.

Users must not copy, reproduce, adapt, reverse engineer, extract or commercially exploit the protected software, source code, databases, designs, trademarks, content or technical features of Hills & Wills to use it in whole or in parts elsewhere directly or indirectly for any purpose.

The User shall not use Hills & Wills and the services therein for any unlawful purpose or in a way which may affect the reputation / business interest / operation of Hills & Wills and any other activities which may affect the user experience of this Hills & Wills (including but not limited to creation of multiple accounts on Hills & Wills or involve in activities like repeatedly posting a same property in free listing) and its reputation / business interest in any manner or in any manner violating the local / state / national laws / rules / acts / regulations in force. 

The User shall not access or attempt to access anything in this Hills & Wills beyond the service offered to them or beyond the access authorized to them and shall not try to access Hills & Wills’s server / database / source code / programs / logics / computers / website in any unauthorized manner through any software tools / technologies. The User shall not breach or attempt to breach the security system of this Hills & Wills / its server in any manner. The User shall not engage in monitoring, destabilizing, corrupting, mirroring and disturbing the use of Hills & Wills with the aid of any technology / software tools in any manner.  

The User shall not upload or attempt to upload any virus or virus containing software / program / content / image / video or spam generating contents into this Hills & Wills / its server and shall not do any other harmful things which may affect this Hills & Wills / its server in any manner. The User shall not do anything that may overload, damage or compromise the security of Hills & Wills or its servers.

Users agree to comply with the above restrictions. A violation may result in account suspension or termination and may attract civil or criminal liability under applicable law. Users shall indemnify Hills & Wills against losses, claims and expenses arising from their breach of these restrictions, subject to the indemnity provisions of this Agreement and applicable law.

X. MAIN OBLIGATIONS OF USER

The User agrees to read and understand these Terms and Conditions, including the Privacy Policy, before using Hills & Wills services and to comply with applicable notifications issued by Hills & Wills from time to time. If the User does not agree to these Terms and Conditions, the User must not use Hills & Wills services. The User may request clarification through the Help section.

Users are responsible for maintaining the confidentiality of their account credentials and for activities conducted through their accounts. Users shall keep their account credentials secure, use a strong password and not share their credentials with any other person. Users must promptly notify Hills & Wills of suspected unauthorised access or any account-security breach and must keep their registration particulars current and accurate.

The User shall provide accurate information in the account profile, including the User’s address, and promptly update any change to the registered mobile number, email address or address.

By registering with Hills & Wills or submitting an advertisement, the User irrevocably and unconditionally authorises Hills & Wills to display or share the advertisement content and applicable contact details with other users in accordance with the selected contact-access setting. Hills & Wills may also process or disclose such information to employees / directors / advocates / auditors of Hills & Wills for providing the intended service and competent statutory authorities for complying with legal obligations or exercising legal rights, subject to the Privacy Policy and applicable law.

By submitting an advertisement, the advertiser represents and warrants that:

• the advertiser has legal authority to publish the advertisement;
• all submitted information, documents, photographs and claims are accurate, current and lawfully usable;
• all material restrictions and statutory particulars required by law have been disclosed;
• the advertisement complies with RERA and other applicable laws; and
• information that becomes inaccurate or outdated will be promptly corrected and unavailable properties will be removed.

The advertiser remains responsible for all representations, offers and communications made in connection with the advertisement.

Advertisers must provide the information and content reasonably required for the applicable property category, including accurate property descriptions, photographs, videos and relevant hill-property particulars. Hills & Wills may request additional information, documents or an advertiser-verification call before or after publication.

An advertisement will ordinarily be processed within one working day, subject to the submission of adequate particulars, completion of any required verification call and compliance with applicable requirements. Publication within this period is not guaranteed.

Advertisers should keep their contact details current and respond to genuine property enquiries within a reasonable period. Hills & Wills may suspend an advertisement where the advertiser is repeatedly reported as unavailable or unresponsive.

Advertisers must promptly deactivate or update an advertisement if a governmental authority, statutory body, court, bank or other competent authority restricts the advertisement, transfer, rental or use of the property.

Users must independently verify the advertiser’s identity and authority and the property’s ownership, title, measurements, boundaries, land use, access, approvals, encumbrances, litigation, RERA status, availability, condition and advertised price. Users should obtain appropriate legal, technical, financial and tax advice before taking any decision or entering into an agreement or making any payment. Hills & Wills does not collect or hold booking advances, security deposits, rent, sale consideration or other property-transaction payments on behalf of advertisers.

The User may download the relevant invoice from their account dashboard during the applicable plan period and for up to 15 days after the plan expires.

The User registering on this Hills & Wills irrevocably and unconditionally authorize Hills & Wills for saving the property advertisement data entered by them (except their financial / credit card / debit card data) in Hills & Wills data base for using it in any manner, retain the data as the asset of Hills & Wills and use it even after the expiry or termination of their account or service opted by them,

By registering or submitting an advertisement, the User irrevocably and unconditionally authorises Hills & Wills to collect, store, process, display and use the submitted property advertisement information (except their financial / credit card / debit card data) for providing the services and for other purposes and retain after expiry of their plan or termination of their account only for legitimate business purposes, dispute resolution, fraud prevention, recordkeeping or compliance and shall be deleted or anonymised when retention is no longer reasonably necessary.

The strategy and selection of available channels for promoting an advertisement through Google, YouTube or both shall be at the discretion of Hills & Wills.

The User gives consent to Hills & Wills and its associates to send alerts, notifications, messages, emails and promotional calls by entering email address or mobile number on Hills & Wills for the user’s intended purpose of registration with Hills & Wills.

If User conclude an agreement, partly or fully, on behalf of another person, natural or legal person, then by entering into that agreement they affirms that they are authorized to that effect. The User in addition to the legal person shall be jointly and severally liable for the obligations ensuing from the agreement.

Use of Hills & Wills does not create any agency, brokerage, partnership, joint venture, employment, fiduciary or representative relationship between Hills & Wills and any advertiser, owner, promoter, agent, agency or user.

Hills & Wills shall not be liable for consequences arising from a User’s breach of the above obligations. No advertiser or user is authorised to make any representation, commitment, promise or warranty on behalf of Hills & Wills. Hills & Wills is not bound by any agreement entered into between users.

XI. CANCELLATION, SUSPENSION AND TERMINATION

Hills & Wills may, at its discretion, reject, withhold, restrict, suspend or remove an advertisement, service or account, with or without prior notice, without assigning any reasons, where it reasonably believes that:

• these Terms, applicable law or platform requirements have been violated;
• submitted information is false, misleading, outdated or incomplete;
• required information or supporting documents are unavailable;
• any required RERA registration number, real estate agent registration details, statutory particulars or valid basis for exemption have not been provided;
• the property is unavailable or the advertiser lacks authority;
• a credible complaint or objection supported by relevant information or documents has been received concerning the advertisement;
• the advertisement or account presents a legal, security or fraud risk; or
• action is required by a governmental, statutory, regulatory or judicial authority.

Notice may be provided where reasonably practicable, except where immediate action is required by law, a competent authority or platform-safety considerations. Suspension or removal does not prevent Hills & Wills from retaining information where required for legal compliance, dispute resolution, fraud prevention or enforcement of these Terms.Hills & Wills shall not be liable for losses arising from a rejection, withholding, restriction, suspension, removal or termination carried out in good faith under this section.

XII. MAINTENANCE OF HILLS & WILLS / SERVER

Hills & Wills reserves the right to temporarily suspend or restrict access to all or part of the platform for maintenance, upgrades, testing, security, repairs or other operational requirements. Prior notice may not always be provided, particularly for emergency maintenance or security-related interruptions. Hills & Wills shall not be liable for unavailability of services, any commercial loss / damage to the Users or data loss due to service interruption. Hills & Wills will make reasonable efforts to limit the duration of planned interruptions but does not guarantee uninterrupted availability.

XIII. RIGHTS OF HILLS & WILLS

Users understand, agree and acknowledge that Hills & Wills reserves the right to:

• screen, reject, withhold, format, categorise or modify the presentation of an advertisement, or remove content that violates these Terms or applicable law, without materially altering advertiser-provided property particulars;
• suspend or restrict an account for violation of these Terms, applicable law or platform-security requirements, with or without prior notice where reasonably necessary;
• determine the manner in which any advertisement will be searched, displayed, categorized, stored, placed, presented, accessed ;
• determine the manner in which an advertisement is searched, displayed, categorised, stored, placed, presented and accessed for providing the services and otherwise used on Hills & Wills
• promote advertiser-provided content through other online channels such as Google, Youtube and social media platforms;
• modify platform features, terms, policies, plans and services anytime without prior notice to Users;
• provide offers, discounts, trials or service extensions at its discretion;
• request information or documents required for platform screening, legal compliance or investigation;
• cooperate with lawful requests from competent authorities;
• restore or decline to restore a Contact Count based on the applicable subscription terms and the outcome of verification;
• store User information and advertisement content for remarketing, automated property alert notifications and analysis;
• remove the information stored in their account upon expiry of advertisement or subscription validity at anytime on its discretion; and
• withhold, suspend or remove an advertisement where any applicable RERA registration number, agent registration details, statutory particulars or valid exemption basis have not been provided, have expired, appear inaccurate or cannot be reasonably substantiated;
• decline a submitted advertisement for publication or an Add-On Support to an Advertiser without assigning any reasons.

XIV. PRIVACY POLICY

Collection, use, disclosure, retention and protection of personal data are governed by the Privacy Policy published at www.hillsandwills.com/privacy-policy and the Users shall go through and agree to it before using Hills & Wills.

XV. INTELLECTUAL PROPERTY (IP) RIGHTS

The Hills & Wills name, logo, brand, trademark, website design, software, databases, original content and other proprietary materials are owned by or licensed to Hills & Wills and are protected under applicable intellectual-property laws. Use of these in any form or manner is strictly prohibited and any violation of this would be an offence under applicable laws.

Advertisers retain ownership of the content they submit but grant Hills & Wills a non-exclusive, royalty-free licence to host, reproduce, format, display and promote that content for providing the purchased or selected services. The advertiser confirms that it holds the rights necessary to grant this licence. This licence continues for as long as it is required by Hills & Wills to provide the services, maintain lawful records, resolve disputes, comply with applicable law and analyze trends.

XVI. DISCLAIMER

Users understand, agree and acknowledge that:

• Property advertisements and related content are supplied by advertisers. Hills & Wills may conduct limited platform-level screening but does not independently verify or certify ownership, title, authority, approvals, RERA status, measurements, property condition or every representation made in an advertisement.
• Limited platform-level screening does not constitute verification or certification of RERA compliance and does not relieve an advertiser, promoter or real estate agent of obligations imposed under applicable RERA laws.
• Hills & Wills does not endorse or guarantee the completeness, accuracy, legality, availability or reliability of advertiser-provided content. Advertisements are displayed on an “as available” basis and remain the responsibility of the relevant advertiser. It shall be the sole responsibility of the User to independently evaluate the correctness, completeness, precision, reliability, legality, quality and Intellectual rights of information listed on Hills & Wills. Hills & Wills shall not be liable for losses arising from inaccurate, incomplete or misleading information supplied by an advertiser.
• Any property-posting or description assistance provided by Hills & Wills is based solely on information supplied by the advertiser. Such assistance does not constitute content modification, independent verification, certification or endorsement of the advertisement, and the advertiser remains responsible for reviewing its accuracy and legal compliance.
• Hills & Wills does not guarantee advertisement views, impressions, enquiries, leads, user responses, reach, visibility, quality of leads, negotiations, sale, rental, transaction completion or any particular commercial result.
• Information available through Hills & Wills is provided for general advertising and informational purposes and does not constitute legal, financial, investment, tax, valuation, engineering, architectural or property advice.
• Hills & Wills is not a party to any property transaction and does not represent either party, arrange site visits, negotiate terms, prepare transaction documents or guarantee the performance of any advertiser or user. All discussions, inspections, negotiations, agreements and payments are undertaken directly between the relevant users.
• Hills & Wills does not guarantee that the website or its services will always be uninterrupted, error-free or free from harmful technical components. Hills & Wills may experience interruptions caused by maintenance, internet or telecommunications failures, third-party providers, security incidents or circumstances beyond its reasonable control.
• Hills & Wills shall not be liable for temporary service interruptions, delivery failures or loss of content caused by third-party service failures, telecommunications failures, force majeure events or circumstances beyond its reasonable control. Users should retain independent copies of important advertisement content and records.
• Hills & Wills shall not be responsible for delays or non-performance of Add-On Support where the advertiser fails to provide the required information, content, approvals or cooperation within the specified period. Shared banner advertisements are displayed through random refreshment and rotation, and placement in a particular position or time slot is not guaranteed.
• Services available in one location may differ from, or may not be available in, another location. Hills & Wills does not guarantee that services offered in one location will be available in every other location.
• Third-party websites, advertisements and services accessible through Hills & Wills are governed by their respective terms and policies. Displaying an advertisement or link does not constitute endorsement. Users must independently evaluate third-party providers before engaging them.
• Users are advised to be cautious while engaging third parties advertised in this Hills & Wills or other User of Hills & Wills for any purpose. Hills & Wills shall not be liable for engaging such third parties by the Users or for dispute between the Users and for any damage resulting from their actions. Users agree that they engage with such third parties or other User at their own responsibility and undertake that they will not link Hills & Wills and will not make any complaint / claim / demand on Hills & Wills / its directors / its employees / its agents in the event of any dispute among themselves for any reason.
• If a User access the services of this Hills & Wills from outside India, the User is fully responsible for the compliance of laws of the country from where the User access the services of this Hills & Wills and also applicable International Laws and conventions. Hills & Wills is not liable for any violations of these laws and conventions and the User is fully responsible for it. If any damage whatsoever happens to Hills & Wills due to such violations, Hills & Wills shall claim the damages from that User.
• Hills & Wills is not responsible for any damages of any kind arising out of or relating to the use or the inability to use Hills & Wills, its content or links, including but not limited to damages caused by or related to errors, omissions, interruptions, defects, delay in operation or transmission, computer virus, line failure and all other direct, indirect, special, incidental, punitive, loss of profit, exemplary or consequential damages whether based on warranty, contract, tort or any other legal theory including Force Majeure, and whether or not, the Users were intimated or advised of the possibility of such damages.
• Hills & Wills fee structures, plans, features, service offered, privacy policy, terms and conditions subject to modifications and revisions at any time without prior notice to the users. The users shall verify the same at regular interval and before they access this Hills & Wills.
• Upon expiry of the listing or subscription plan validity, Hills & Wills shall not be responsible to store or keep User account details, content provided by the User and any other details related to the Advertisement / its performance and the User shall not have any right to ask for such information upon expiry of their listing or subscription validity.
• Expiry of a listing or subscription may limit the user’s access to related advertisement or performance information. Hills & Wills may retain relevant records for the periods reasonably required for legal compliance, accounting, fraud prevention, dispute resolution and enforcement of these Terms, as described in the Privacy Policy.

Any User who uses Hills & Wills hereby undertake to disclaim all warranties, direct or indirect, statutory or otherwise against Hills & Wills in respect of any issues arise out of the accuracy and completeness of information or service, fitness of properties dealt with, contents of the listings, computer software and viruses and any other rights regarding all the services of Hills & Wills.

XVII. LIMITATION OF LIABILITY

Users understand, agree and undertake that Hills & Wills, its directors and its employees are not liable for any damage occurred by use or unable to use any of the Hills & Wills services including declination / termination of a service or any issue arising between the Users by using its services. In any extraordinary circumstance, the maximum liability upon Hills & Wills under this agreement shall only be limited to the amount of fee that has been paid by the User to Hills & Wills towards the disputed service, without any interest and irrespective of the country from where the User availed the service. The User also understand, agree and undertake to not lodge any complain or claim any demand in any form including consumer relief for unable to complete / non fulfillment of a service under a transaction by Hills & Wills due to technical issues / software issues / server issues / internet issues / third party service provider issues / force majeure / any other reason whatsoever.

XVIII. VIOLATION OF THIS AGREEMENT

In case of violation by a User from any of the above terms and conditions either reported or Hills & Wills on its own finds it or Hills & Wills believes any of the content / action by a User may affect any of its business interest, Hills & Wills reserves the rights to suspend / terminate the Advertisement / account immediately and / or take necessary legal action (Civil and or Criminal action as applicable) under applicable laws / acts and / or make claim for damages (both tangible and intangible) caused by such violation from the violated User at the discretion of Hills & Wills.

A user will indemnify Hills & Wills against third-party claims, regulatory penalties, losses and reasonable legal costs arising directly from the user’s unlawful content, false or misleading information, lack of advertising authority, infringement of third-party rights, violation of applicable RERA requirements or material breach of these Terms, to the extent attributable to that user’s conduct.

XIX. ARBITRATION

In case of any disputes, Hills & Wills and its Users shall have the right to go for arbitration and settle the disputes between themselves before bringing such disputes before the Court. In such case, Hills & Wills shall reserve the right to identify a sole Arbitrator who is a third party, independent and neutral person. The decision of the Arbitrator shall be final and binding on both the parties to the dispute. The proceedings of the Arbitration shall be governed by the provisions of The Arbitration & Conciliation Act, 1996 and the place of arbitration shall be Tuticorin, Tamil Nadu and the User who agrees to this shall alone access Hills & Wills and use any of its service.

XX. JURISDICTION

Subject to the arbitration provision and any mandatory jurisdiction available under applicable consumer or other law, courts having competent jurisdiction at Thoothukudi, Tamil Nadu, will have jurisdiction over disputes arising from these Terms irrespective of the place where the User resides or from where the User accessed / used this Hills & Wills or where the User availed the service

XXI. GRIEVANCE & NOTICE

Complaints concerning advertisements, account access, platform abuse, intellectual-property infringement or these Terms may be submitted in ENGLISH language to the Grievance Officer MCK.Chinnathambi Pandian at info@hillsandwills.com.

Complaints should include the complainant’s name, contact details, relevant property or advertisement code, nature of the complaint and available supporting information. Hills & Wills will acknowledge and process complaints within the period prescribed under applicable law.

Statutory notices may be delivered to the Company’s registered office at Thoothukudi stated on Hills & Wills.